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tomm

— 3 min read

NDAX is one of Canada’s leading regulated cryptocurrency trading platforms, founded in 2018 and headquartered in Calgary, Alberta. We are proud to operate under strict compliance with Canadian securities laws and anti-money laundering (AML) regulations, including registration with FINTRAC as a Money Services Business (MSB) and adherence to provincial securities requirements where applicable.

Our mission is straightforward: provide Canadians with a safe, reliable, and user-friendly environment to buy, sell, trade, and securely store digital assets. We prioritize security, transparency, and customer support above all else.

Why choose NDAX?

  1. Bank-level security We store the vast majority of client funds in cold storage using multi-signature wallets and institutional-grade custody solutions. All withdrawals undergo manual review when risk thresholds are triggered. Two-factor authentication (2FA), IP whitelisting, email confirmations, and device management are standard features to protect your account.
  2. Canadian-focused banking integration NDAX supports fast, low-cost CAD deposits and withdrawals via Interac e-Transfer, wire transfers, and direct bank funding from most major Canadian financial institutions. Deposits are typically available within minutes (e-Transfer) or same-business-day (wire).
  3. Competitive trading fees Our tiered maker-taker fee structure starts at 0.2% and decreases significantly with higher 30-day trading volume. Frequent traders and high-volume accounts can qualify for rates as low as 0.02% maker / 0.09% taker. There are no hidden deposit or withdrawal fees for CAD.
  4. Wide selection of assets We currently support trading pairs for Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Cardano (ADA), Avalanche (AVAX), Chainlink (LINK), Polkadot (DOT), Dogecoin (DOGE), Litecoin (LTC), Bitcoin Cash (BCH), Stellar (XLM), Polygon (MATIC), Uniswap (UNI), and many others — with new assets added regularly following thorough due diligence and regulatory review.
  5. Advanced trading tools The NDAX platform includes real-time order books, advanced charting powered by TradingView, limit orders, market orders, stop-limit orders, and recurring buy (dollar-cost averaging) functionality. Mobile apps for iOS and Android deliver the same powerful experience on the go.
  6. 24/7 Canadian customer support Our support team is based in Canada and available around the clock via live chat, email, and ticketing system. We aim to respond to all inquiries within minutes during business hours and within a few hours overnight.

Getting started with NDAX

To open an account:

  • Visit https://ndax.io (always type the address manually or use an official bookmark)
  • Provide your email address and create a strong password
  • Complete identity verification (KYC) by uploading government-issued ID and a selfie (standard process required by Canadian law)
  • Most users are verified within minutes to a few hours

Once verified, you can fund your account using Interac e-Transfer (instant), wire transfer, or deposit crypto from an external wallet.

Important security reminders

  • Never share your password, 2FA codes, recovery codes, or private keys with anyone — including anyone claiming to be NDAX support.
  • NDAX will never ask you to send cryptocurrency to “verify” your account, “unlock funds,” or participate in any promotion via direct transfer.
  • Beware of phishing emails, fake login pages, social-media “giveaways,” and impostor accounts pretending to represent NDAX.
  • Always confirm you are on https://ndax.io before entering credentials. Look for the padlock icon and valid SSL certificate.
  • Enable all available security features: 2FA (preferably an authenticator app rather than SMS), withdrawal address whitelisting, and email notifications for logins and withdrawals.

Recent platform updates (as of early 2026)

  • Enhanced mobile app with biometric login (Face ID / fingerprint)
  • New recurring buy schedules (daily, weekly, bi-weekly, monthly)
  • Expanded staking availability for select proof-of-stake assets with competitive APY
  • Improved fiat on-ramp limits for high-net-worth and institutional clients
  • Additional reporting tools for tax season (CSV export of trade history, realized gains/losses)

Our commitment to compliance and the future

NDAX remains fully committed to working constructively with Canadian regulators, including the Canadian Securities Administrators (CSA), the Ontario Securities Commission (OSC), and other provincial bodies. We actively participate in industry consultations and support clear, balanced rules that protect users while fostering responsible innovation in digital assets.

Whether you are a first-time buyer purchasing your initial Bitcoin, an experienced trader managing a diverse portfolio, or an institution exploring custody and OTC services, NDAX is built to serve you with integrity and reliability.

Thank you for choosing a Canadian-owned and Canadian-operated platform.

Trade with confidence. Trade with NDAX.

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